"Helps you remove thorns from all transport subject"
“Lox is a magic wand that helps you remove the thorns from your feet on all transport subjects and in particular on the invoicing and transport claim part.”
Louise
Head of Customer, Cheerz
The platform to manage your
Delivery Issues
Delivery Issues
Easily manage delivery issues with all carriers using our automated platform, saving you time and money.
They already love Lox
Never miss a delivery issue
At Lox, we harness advanced algorithms to initiate investigations the moment a delivery problem is detected automatically. Our system instantly gathers all relevant data, including tracking information, delivery timelines, and carrier details. This ensures that all claims are initiated and escalated on time, keeping your operations running smoothly.
Get Started
Standardised workflow across all carriers
Our seamless integration ensures consistent tracking and issue management regardless of the carrier, simplifying your logistics operations. This minimizes discrepancies and simplifies the claims handling process, making it easier for you to manage and track claims. With Lox, you benefit from a cohesive and reliable claims management process across several carriers.
Get Started.png)
.png)
Maximize Efficiency with Lox
Transform how you handle delivery issues and save valuable time. Lox automates routine tasks like document uploads, issue filing, tracking, and status updates, eliminating the need for manual processes. Streamline your operations and free your team from tedious, error-prone tasks, boosting overall efficiency and productivity.
Get StartedMaximize Savings with Advanced Claims Efficiency
With Lox, tap into the power of automated claims filing and comprehensive refund tracking. Our sophisticated system increases the success rate of credited claims and ensures a 5-10% reduction in carrier costs. Achieve greater financial control and boost your savings effortlessly.
Get Started.png)
Enhance your operations with our API
Transform your delivery claims management with the power of Lox's seamless API. Effortlessly upload invoices, photos, and other critical documents to facilitate automated investigations and enhance operational efficiency. Discover a hassle-free way to elevate your processes.
Get Started.png)
How it works
Lox helps brands focus on what they do best
10+
countries across the globe
68 M
Packages analysed each year
€10+ M
Total savings achieved each year
They love solving delivery issues with Lox
"Helped us identify issues on packges"
“Lox is a good tool to complete complaints filled by our customer service. The tool allows us to increase the number of packages on which we make complaints (delays, losses, etc.). In addition, the team is always very responsive!”
Tom Requillart
Head of Customer Experience, Hardloop
"Efficient solution"
What I particularly like about Lox is the efficiency of the solution and the savings we achieve.
Guilhem Reynaud
Project Manager, Adesa
"Helped us save thousands on our shipping costs"
By taking care of our refund process, Lox allowed us to save thousands of euros on our shipping costs! Moreover, thanks to their data analysis platform we have a clear follow-up of our logistic expenses and how to reduce our costs."
Pierre Vix
Project Manager, Japhy
"Helps you remove thorns from all transport subject"
The return on non-investment is substantial and immediate!
Eric Villlemair
CEO, Icones
