Late Shipments

Premium service levels not meeting SLA?
Lox makes sure you get your refund for it
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Offering fast delivery is a premium option that customers love. However, these SLAs are not always respected, which creates customer dissatisfaction. With Lox, all your late shipments will be claimed on time!

How do we spot them?
We analyzed one by one your tracking numbers, and based on the first pick-up time, our solution calculates if the delivery was made within the SLA.
Discover your dashboard with all your delivery issues
Offering fast delivery is a premium option that customers love. However, these SLAs are not always respected, which creates customer dissatisfaction. With Lox, all your late shipments will be claimed on time!

How do we spot them? We analyzed one by one your tracking numbers, and based on the first pick-up time, our solution calculates if the delivery was made within the SLA.
Discover your dashboard with all your delivery issues

With Lox you are sure that

The claim will always be created and followed up
The claim will always be created on time
Get your product value refunded as well
Average saved cost per invoice at Lox

4%

discover other issues we solve

"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."

Lennaert Koch
CFO, Helloprint