Lost Shipments
Your parcel never arrived to your customer?
Let Lox take care of the claiming process.
Book a demoLet Lox take care of the claiming process.
For all e-commerce lost packages is the delivery issue that generates the biggest loss. Thanks to our analysis, you have access to the lost packages that might be overlooked by your customer service.
How do we identify them?
We analyse each tracking number of your carrier and verify whether the packages have reached the recipient.
And when a customer is contesting the delivery?
No worries. For all the delivery dispute that we can’t spot via the tracking number, we implemented a feature that allows you and your team to create a claim following a simple process cross carrier.
Discover how to create your own claimsHow do we identify them?
We analyse each tracking number of your carrier and verify whether the packages have reached the recipient.
And when a customer is contesting the delivery?
No worries. For all the delivery dispute that we can’t spot via the tracking number, we implemented a feature that allows you and your team to create a claim following a simple process cross carrier.
For all e-commerce lost packages is the delivery issue that generates the biggest loss. Thanks to our analysis, you have access to the lost packages that might be overlooked by your customer service.
How do we identify them? We analyse each tracking number of your carrier and verify whether the packages have reached the recipient.
And when a customer is contesting the delivery? No worries. For all the delivery dispute that we can’t spot via the tracking number, we implemented a feature that allows you and your team to create a claim following a simple process cross carrier.
Discover how to create your own claimsHow do we identify them? We analyse each tracking number of your carrier and verify whether the packages have reached the recipient.
And when a customer is contesting the delivery? No worries. For all the delivery dispute that we can’t spot via the tracking number, we implemented a feature that allows you and your team to create a claim following a simple process cross carrier.
With Lox you are sure that
The claim will always be created and followed up
The claim will always be created on time
Get your product value refunded as well
Average saved cost per invoice at Lox
4%
discover other issues we solve
"At Helloprint, we realised that we were overpaying our carriers for years. Lox took care of the process, which realised a €100.000 saving in 2020."
Lennaert Koch
CFO, Helloprint
